Website Terms & Conditions

Effective: March 2026

  1. Acceptance

By using this Website or buying anything from us, you agree to these Terms. If you do not agree, do not use the Website. We may change these Terms at any time – continued use means you accept the changes.

  1. Important Notice (Consumer Protection Act)

These Terms contain clauses that may limit our liability, create risk for you, or require you to indemnify us. Please read them carefully. Nothing in these Terms limits any rights you have under the Consumer Protection Act 68 of 2008 (CPA).

  1. Our Details (ECTA Section 43)
  • Full name: My Conditioning Coach (Pty) Ltd
  • Physical address: SHOP 17 A AND B PRETTY GARDENS LIFE, DU PLESSIS AVENUE BLOEMFONTEIN, FREE STATE, 9330,
  • Telephone: +27 67 332 8661
  • Email: hello@myconditioningcoach.com
  • Website: www.myconditioningcoach.com
  • Country: South Africa
  1. Products

We sell physical goods (nutrition, hydration, wearable tech, sports clothing, sunglasses etc.) and digital products (athlete programs, training plans, coaching content). All sales are subject to stock/availability.

  1. Orders & Payment
  • Advertising is only an invitation to treat. We may reject any order.
  • You must be 18+ or have guardian consent.
  • Payment options: Credit/debit card (Visa/Mastercard via PayFast) or EFT.
  • Order is only accepted once we confirm and deliver (physical) or grant access (digital).
  • Prices may change; we are not bound by errors.
  1. Delivery
  • Physical: Risk passes on delivery. Delivery times are estimates only.
  • Digital: Access or download link is sent immediately after payment.
  • We may cancel or require ID verification before shipping.
  1. Returns & Refunds

See our separate Returns & Refunds Policy: https://myconditioningcoach.com/refund_returns/

  • Physical goods: 7-day cooling-off period (you pay return shipping). Defective items: full refund/replacement.
  • Digital products: Non-refundable once accessed/downloaded (except if materially wrong or technical failure).
  1. Your Obligations
  • Keep your login details secret. You are responsible for all use of your account.
  • You may not interfere with the site, scrape content, or use it for unlawful purposes.
  • You indemnify us against any loss caused by your misuse.
  1. Liability

We are not liable for:

  • Any indirect or consequential loss
  • Delays outside our control
  • Errors in pricing/stock
  • Digital product use after access

Our maximum liability is the price you paid for the product.

  1. Privacy

Your personal information is handled according to our Privacy Policy: https://www.myconditioningcoach.com/privacy-policy/

  1. General
  • South African law applies.
  • These Terms are the entire agreement.
  • If any clause is invalid, the rest remain enforceable.

Contact
Email: hallo@myconditioningcoach.com for any questions.